Frequently Asked Questions
Find answers to common questions about your Valfré order
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What sizes do you offer?
We offer a wide range of sizes from XS to 3XL. Please refer to our specific size guide on each product page for precise measurements.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination.
Can I modify or cancel my order?
Orders are processed quickly. If you need to make changes, please contact us within 1 hour of placement, though we cannot guarantee modifications.
Are your products cruelty-free?
Yes, Valfré is committed to ethical production. All our accessories and apparel are 100% cruelty-free.
What should I do if I receive a damaged item?
Please email our support team immediately with your order number and a photo of the damage so we can arrange a replacement.